Answers for your peace of mind

Find clear, supportive answers to your most common questions about our services, support options, and how we help you live more independently. We’re here to guide you every step of the way—because your journey matters.

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Your questions, answered simply

Find clear, supportive answers to the most common questions about our services, support options, and how we help you live more independently. If you can’t find what you’re looking for, our friendly team is always here to help—just reach out.

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Frequently asked questions

Support, care, and community answers

Find clear, friendly answers to common questions about our support services, independent living, and community inclusion. We’re here to help you feel confident and informed.

Who can access your support services?

Our services are available to people living with disability and those with mental health needs who are seeking support for independent living or community participation. We welcome individuals from all backgrounds, including Indigenous and CALD communities.

What types of support do you provide?

We offer a range of supports, including daily living assistance, supported accommodation, community access, and recovery-oriented care plans. Our team works with you to create a plan that fits your unique needs and goals.

How do I get started with your services?

Getting started is simple. Reach out to us by phone or email, and we’ll guide you through the registration process, answer your questions, and help you develop a personalised support plan.

Are your services NDIS registered?

Yes, we are a registered NDIS provider. This means our services meet strict quality and safety standards, and we can support you in making the most of your NDIS plan.

Can you help with community participation?

Absolutely! We encourage and support community involvement, helping you build connections, develop new skills, and participate in activities that matter to you.

Who will be supporting me?

You’ll be supported by a caring, experienced team who value respect, dignity, and inclusion. Our staff have diverse backgrounds and are dedicated to building trusting relationships with every individual.

Still have questions?

We’re here to help—reach out anytime if you need more support or guidance.

Contact us